Last Updated: 11/2025

These Standard Terms and Conditions (“Terms”), together with the applicable Service Order, constitute the Service Agreement (“Agreement”) between SLC Junk, LLC (“Company,” “SLC Junk,” “we,” or “us”) and the Customer (“you”) whose name and address appear on the signed work order or purchase transaction.

By scheduling a service or signing a work order, you agree to be bound by these Terms.

1. Junk Removal Services

SLC Junk agrees to collect and remove from your home, office, or other designated property (“Premises”) the items (“Customer Materials”) described in your Work Order (collectively, the “Services”).

We always strive to handle removals efficiently, safely, and responsibly — including sorting for donation, recycling, or proper disposal whenever possible.
 

2. Prohibited Materials

Customer Materials must not include any property whose collection, handling, or disposal would violate any law or regulation, including those governing Hazardous Materials or waste management.

For purposes of this Agreement, “Hazardous Materials” include but are not limited to:

• Toxic or flammable substances

• Chemicals, fuels, paints, oils, or solvents

• Asbestos, medical waste, or biohazards

• Any material restricted by local, state, or federal law

If Prohibited Materials are found among Customer Materials, SLC Junk reserves the right to refuse service or apply additional handling fees.
 

3. Ownership and Transfer of Title

You represent and warrant that you own, or have full authority to transfer, all legal rights and title to the Customer Materials.

Once you sign the Work Order authorizing service, title and ownership transfer to SLC Junk, and we may dispose of the materials at our sole discretion — including donation, recycling, resale, or landfill disposal.
 

4. Right to Enter and Property Access

You represent that you have the right to authorize SLC Junk’s access to the Premises and grant permission for entry as needed to complete Services.

By authorizing access, you:

• Allow our team to enter the Premises or surrounding property.

• Acknowledge that we may need to drive or operate equipment on driveways, lawns, or non-paved surfaces.

• Accept responsibility for any resulting surface or landscaping damage.

While we will take reasonable care, SLC Junk recommends against driving on non-paved or sensitive surfaces. If extraordinary effort or nonstandard access is required, additional service fees may apply.
 

5. Cancellations, Deposits & Rescheduling

We understand plans can change! However, appointment slots are limited.

• Standard jobs: Require a minimum of 2 hours’ notice for cancellation or rescheduling.

• Large projects (3+ hours): Require 2 days’ notice for cancellation or rescheduling.

• Deposits: For large or multi-hour jobs, a 10–50% non-refundable deposit may be required at booking.

If a job has already been completed, the Customer remains responsible for the full outstanding balance.

To make changes, please contact us directly at (801) 436-7215.
 

6. Payment

Payment is due immediately upon job completion unless prior credit terms have been approved in writing (e.g., through an invoicing application).

Unpaid balances are subject to collection action and may incur additional administrative or legal costs.
 

7. Disposal of Items

SLC Junk disposes of items in the most environmentally responsible manner available at the time of service. We prioritize donation and recycling whenever feasible, but cannot guarantee all materials will be accepted due to:

• Refusal from recycling or donation centers

• Poor item condition or contamination

• Pest infestation (e.g., bed bugs)

• Weather or safety restrictions

All disposal decisions are made at SLC Junk’s discretion.
 

8. Estimates & Final Pricing

Estimates provided in advance are non-binding and based on information available at the time of booking.

Final pricing is determined on-site, based on:

• The percentage of the truck filled by your load

• Labor time and difficulty

• Additional disposal or handling fees (e.g., mattresses, appliances, heavy materials)

All pricing will be reviewed and approved before work begins.

9. Limitation of Liability

Except in cases of gross negligence or willful misconduct, SLC Junk and its agents are not liable for:

• Damage or loss to property during removal

• Injury or death to individuals on the Premises

• Claims arising from inclusion of Prohibited Materials

Any liability found against SLC Junk will be limited to the actual value of proven damages directly caused by the Company.
 

10. Default & Remedies

Failure to pay any balance due or comply with these Terms constitutes an Event of Default. In such case, SLC Junk may pursue any and all remedies under applicable law.

All collection costs, including reasonable attorney’s fees, will be assessed to the Customer. Remedies are cumulative and may be exercised in addition to any other available rights.
 

11. Release of Information

Customer authorizes SLC Junk to release information about the Customer or Customer Materials if required by law, court order, or government agency (including code enforcement or law enforcement officials).
 

12. Indemnification

You agree to indemnify and hold harmless SLC Junk, its agents, and employees from any claims, damages, or actions arising from the removal of Customer Materials, except those caused by our gross negligence or willful misconduct.

This includes any penalties, orders, or enforcement actions by government agencies related to your materials.
 

13. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Utah.

You agree to bring any legal action arising under this Agreement exclusively in a court of competent jurisdiction located in Salt Lake County, Utah (or where SLC Junk’s principal office is located at the time of filing).

Both parties waive the right to a jury trial. This clause does not prevent enforcement of judgments in other jurisdictions.
 

14. Non-Waiver

Failure of either party to enforce any provision of this Agreement shall not constitute a waiver of future enforcement of that provision or any other right herein.
 

15. Force Majeure

SLC Junk shall not be liable for delays, interruptions, or failure to perform due to causes beyond our reasonable control, including but not limited to:
acts of God, government restrictions, labor strikes, supply shortages, extreme weather, natural disasters, or other unforeseen emergencies.
 

16. Successors and Assigns

This Agreement shall bind and benefit the heirs, executors, administrators, successors, and assigns of both parties.
 

17. Entire Agreement

This Agreement represents the entire understanding between SLC Junk and the Customer regarding services provided. It supersedes any prior discussions, representations, or written/oral agreements.

No SLC Junk representative may alter or modify these Terms except in a written addendum signed by both parties.

Contact

If you have questions about these Terms, please contact:
📞 (801) 436-7215
📧slcjunkllc@gmail.com
🌐 www.slcjunk.com